Information we collect

Names and emails of users and collaborators, subscription information, personal settings such as email reminders, privacy settings, etc. (collectively called “account information”).

Audio and/or video and/or photographic and/or document information (collectively called "files"). Files may be created or uploaded to the Generational Story mobile or online app.

Labels, descriptions, recording time/durations, questions, planned interview questions, and other data related to any files (collectively called "file metadata").

Website usage data including any actions a user takes, pages the user views on our platform, etc.

Ways we use this data

All types of information and data collected by Generational Story will be accessible to Generational Story employees, associates, development contractors, and other affiliated persons and organizations for the purposes of customer support, data auditing, storage, backup and transmission, providing additional services, and other purposes relevant to Generational Story.

Private individuals who use the Generational Story mobile or web app retain copyright to their files. Specifically, we do not post personal files in online public forums without seeking permission from the subscriber.  However, if user content has already been made available to the general public by the user (examples include files accessible through QR codes posted in public locations or files reposted online intended for public searches and viewing), Generational Story can reference that content.

We do not allow searches of other users in the Generational Story Platform. It is virtually improbable for anyone to guess another user’s album URL.

Unless otherwise specified in writing, Generational Story maintains an unlimited license to publish content from non-private entities, such as businesses, cities, historic sites, attractions, etc., for promoting, marketing, or allowing content discovery of such entities and the Generational Story Platform.

We do not sell individual account information to third parties.

Generational Story uses Stripe, a secure, highly-rated 3rd party payment processing site. Generational Story does not copy, store, or have access to subscriber credit card numbers.

Google user data

If you choose to import from Google Drive, we ask for your permission on Google's sign-in screen. We request only:
• Your name and email address, to show which Google account you're importing from.
• Access to the individual files you select in the Google Drive picker.

We cannot see or open any other files in your Drive. For each file you select, we access its contents, name, type, size and dates, and use them only to copy that file into the Vault you chose. Your Google access token stays in your browser during the import and isn't stored on our servers. This section overrides anything else in this policy for Google user data. We don't sell it, use it for advertising, or use it to train AI models. We share it only with people you share your Vault with, or where required by law. Our staff don't view it unless you ask us to (for example, for support), or it's needed for security or required by law.

You can delete imported files at any time, and revoke our access. Generational Story's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.